Grooved Cable Drum Technical Support and Service
24/7 technical support
Troubleshooting and repair of equipment
Installation and commissioning of equipment
Regular maintenance service
Spare parts supply
On-site technical service
Software updates and upgrades
What are the payment terms?
We usually accept payment by T/T, L/C, Western Union or paypal.
Can any of the products be custom imprinted?
If you need to print your company logo on the products and that is available to be custom. Or if you have your own designed idea and that will be our honor to customize for you.
This is my first time to import, how can I trust your company and ensure to get the goods if I order from you?
We are certification company, and we support payment terms like L/C, Escrow, to ensure your safety.
How to ensure that I received the machine undamaged?
At first, our package is standard for shipping, before packing, we will confirm product undamaged, otherwise, please contact within 2days. Because we've bought insurance for you, we or shipping company will be responsible!
Where will the orders be shipped from?
It will ship from the main ports China. And We will find the shipping company which will offer the best and most economical freight for our customers.
How long is the machine making time?
--- For small grooved drum sleeves, which making time is about 5-7 days after receiving your deposit. --- For some big size grooved drum sleeves, which making time is about 10-15 days after receiving your deposit.
